29 December 2018

EMERGENCY COMMUNICATIONS: Office of Emergency Communications Should Take Steps to Help Improve External Communications


In an emergency, it's vital that first responders can communicate with their counterparts in other agencies and jurisdictions. The Office of Emergency Communications (OEC) offers a range of services and assistance to first responders to support interoperable communications systems and technologies.

First responders and other public safety officials we surveyed were generally satisfied with OEC’s work. However, some would like more information about OEC and its offerings.

We recommended that OEC ensure it is using the best communication tools to share information on training opportunities, workshops, and other emergency communications efforts.

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